Care that surrounds you
Care Management
A dedicated team that keeps your whole care coordinated, so nothing falls through the cracks. They track your plan, follow up on the details, and make sure every part of your care is moving in the same direction.
What it does
What care management does
A general look at how our care management team supports you. They work alongside your primary care provider, keeping the moving parts of your care connected so you do not have to carry them alone.
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Coordinating across your providers and specialists
Keeping everyone involved in your care on the same page, so your primary care provider and specialists are working together, not in isolation.
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Tracking your care plan and follow-ups
Keeping an eye on the plan you and your provider set, so appointments, follow-ups, and next steps happen when they should.
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Closing gaps in your care
Noticing what might otherwise be missed, from an overdue screening to a follow-up that never got booked, and helping put it back on track.
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Helping with referrals, results, and next steps
Smoothing the path between visits, so referrals connect, results get back to your provider, and you know what comes next.
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A dedicated point of contact
A familiar person you can reach when you have a question, so you are never left wondering who to call or where to begin.
The Rockwell difference
Connected to your primary care
The point of care management at Rockwell is not only that it is here. It is that it works with the rest of your care instead of apart from it.
Your care manager works down the hall from your primary care provider, from the same record toward the same plan.
- Part of your care team
- Your care manager is one of ours, working alongside your primary care provider, not a separate service you have to keep updated yourself.
- One record, one plan
- Your care manager works from the same shared record as your provider, so coordinating your care builds on what the team already knows about you.
- Results that flow back
- What your care manager arranges and follows up on returns to your everyday care, so your provider can act on it and nothing falls between visits.
What to expect
How it works
When care management may step in and what tends to follow. Every patient is different, so the details can vary.
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Your provider brings them in
When your care has a lot of moving parts, your primary care provider connects you with a care manager who joins your team.
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You meet your care manager
You meet your care manager, who already has your shared record and gets to know your plan, your appointments, and what matters to you.
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Your care stays joined up
They keep your care coordinated and share back with your primary care team, so your overall care keeps moving in one direction.
Ask your provider about care management
Already a Rockwell patient? Bring it up at your next visit. New to Rockwell? Book an appointment and start with primary care that can bring in the right support.