Connected care
Telehealth
See your Rockwell providers from home, with everything in one record. It is the same care and the same people you would see in the office, with notes that flow straight back into your record.
Scope of care
What telehealth covers
A general look at the visits you can have by video at Rockwell. Your primary care provider stays in the loop throughout, and we bring you in for an in-person visit when that is the right call.
-
Virtual primary care visits
Many everyday primary care needs handled by video, with the same provider who knows your history seeing you from wherever you are.
-
Behavioral health sessions
Talk-based behavioral health from the privacy of home, which can make it easier to keep up with sessions and stay on track.
-
Follow-ups and check-ins
Quick follow-ups after a visit or a change in your care, without a trip to the office when a conversation is all that is needed.
-
Prescription refills and questions
A simple way to handle refills and ask the questions that come up between visits, with answers from the team that knows your care.
-
The same providers, with notes that flow into your record
You see the same Rockwell providers, and everything from the visit flows into the one record, so nothing is set apart from the rest of your care.
The Rockwell difference
Connected to your primary care
The point of telehealth at Rockwell is not only that it is convenient. It is that it works with the rest of your care instead of apart from it.
A virtual visit is with the same provider who knows you, working from the same record toward the same plan.
- The same providers you know
- A telehealth visit is with your own Rockwell providers, not a stranger on a separate platform who has never met you before.
- One record, one plan
- Your virtual visits work from the same shared record as your in-person care, so what happens by video builds on what the team already knows.
- Results that flow back
- Notes and next steps from a virtual visit return to your everyday care, so your provider can act on them and nothing falls between visits.
What to expect
How a virtual visit works
How you book a telehealth visit and what tends to follow. Every visit is shaped around you, so the details can vary.
-
You book a virtual visit
You schedule a telehealth appointment the same way you would an in-person one, and choose the time that works for you.
-
You meet your provider by video
You join from home and see your Rockwell provider, who already has your shared record and talks through your care in plain language.
-
Your care stays joined up
Any plan and notes are saved to your record and shared with your care team, so your overall care keeps moving in one direction.
Ask your provider about telehealth
Already a Rockwell patient? Bring it up at your next visit. New to Rockwell? Book an appointment and start with primary care that can see you in person or by video.